Privacy Policy

1. Who We Are

EV Charger IL operates the evchargeril.pro website and provides EV charging network and installation services in Israel. Our registered address is 7 HaMasger Street, Tel Aviv-Yafo 6721507. Contact: charge@evchargeril.pro.

2. Information We Collect

We may collect the following types of information:

• Contact details — name, email, phone number, and address when you submit our contact form or request a quote.
• Usage data — pages visited, browser type, device information, and referring URLs collected via cookies and analytics tools.
• Charging account data — if you register for network access, we collect account credentials, vehicle information, and charging session history.
• Payment information — billing details for charging plans and installation services, processed through secure third-party payment providers.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide installation quotes
• Operate and maintain our charging network
• Process payments and manage subscriptions
• Improve our website and services through analytics
• Send service updates and relevant communications (with your consent)
• Comply with legal obligations under Israeli law

4. Cookies

Our website uses cookies — small text files stored on your device — to remember your cookie preferences and analyze site traffic. When you click "Accept" on our cookie banner, we store your preference in localStorage and may enable analytics cookies. You can decline non-essential cookies by clicking "Decline."

Essential cookies required for basic site functionality cannot be disabled. You may also manage cookies through your browser settings.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers who assist with hosting, analytics, payment processing, and customer support
• Legal authorities when required by Israeli law or court order
• Business partners involved in charger installation on your property, with your explicit consent

6. Data Retention

Contact form submissions are retained for up to 24 months. Charging account and billing records are retained for 7 years per Israeli tax regulations. Analytics data is anonymized after 26 months.

7. Your Rights

Under the Israeli Privacy Protection Law, 5741-1981, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

To exercise these rights, email charge@evchargeril.pro with the subject line "Privacy Request."

8. Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related questions or complaints, contact our data protection team:

EV Charger IL
7 HaMasger Street, Tel Aviv-Yafo 6721507
Email: charge@evchargeril.pro
Phone: +972 3 555 2501